# Client evidence for feature and schema decisions

**HVE-DECISIONS-1.0. All interviews, proposals, changes and review findings are fictional.**

Use these with [ZAVA-PP-2.0 policy/examples](../offerings/README.md). They replace the earlier implementation/property/debugging baselines in the core.

## How to read a case

- **F facts:** client interview evidence, constraints and unanswered needs.
- **P proposals:** candidate choices to examine, not an approved design.
- **C changes:** new requirements whose scope/data consequences need a human decision.
- **T findings:** supplied walkthrough feedback on a candidate model, not executed application tests.

Original policy remains authoritative. A future request is not automatically accepted scope. CSV examples are not a normalized schema. Do not inherit a table list from earlier maker material or treat more entities as a better answer.

| Case | Decision problem |
|---|---|
| [01 CoE](01-coe.md) | Which delivery capabilities/service features and use-case/decision/activity data are necessary? |
| [02 Orders](02-orders.md) | Which extraction/review/correction features and source/order/line/history relationships are needed? |
| [03 Process](03-process.md) | Which insight/intervention features need event, current-work and follow-up data? |
| [04 Canvas inspection](04-field.md) | Do offline, photos, checklists and remediation justify particular records/relationships/history? |
| [05 Suppliers](05-suppliers.md) | How do self-service, contacts/legal entities, correction and private review affect the model? |
| [06 Agent](06-agent.md) | What should the agent know/do and what is transient versus persistent business data? |
| [07 Legacy service](07-legacy.md) | What operating features and job/attempt/observation/resolution data support safe decisions? |
| [08 Dispatch](08-dispatch.md) | Which interaction, skill, assignment and accountability features justify the app/model? |
| [09 Value](09-value.md) | Which reporting/casework features need source grain, lineage and investigation history? |
| [10 Reuse](10-reuse.md) | Which features/schema choices are standard and which need client-specific variation? |

The agent may see all sections. These are learning cases, not blind evaluations; facilitator holdouts remain separate.