Surface Launch · Tak · 4 June 2026 Frontier Firm · opening session

I'm not a developer.

But this deck was written, in code, by an agent on my Surface. Last night. While I drank coffee.

Johan Wallquist

Partner Solution Architect · Microsoft

Live build · Copilot CLI

The agent writes. I watch.

Section one

01

What changed.

01 · What changed Microsoft Work Trend Index 2026

80%

of Frontier Professionals say they are producing work they could not have created a year ago. For all AI users, it's 58.

Source: Microsoft Work Trend Index 2026 Annual Report

01 · What changed

New org charts are being drawn.
With more kinds of co-workers in the boxes.

At Frontier Firms, processes get drawn around the work that actually happens. An agent can own a step where three humans used to share it. Or the other way around. Titles follow later.

Before · roles in boxes

Now · work in flow

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Section two

02

What sets them apart.

Two things. And they contradict each other.

02 · What sets them apart

01

They think in flows first.
Titles come later.

An agent doesn't care whose title a piece of work used to belong to. It does work. And Frontier Firms draw the process around that. People get to do what they're best at, rather than what their title prescribes.

02 · What sets them apart

02

They give the agent a manager.
And a measurable outcome.

At Frontier Firms, the agent gets onboarding like any new hire. It gets a role and an owner. Plus a clear outcome the owner reviews every week. Banal, sure. And the biggest difference between companies that move and companies that just experiment.

Section three and four

03 / 04

What others can learn.
And what you can do.

03 · What others can learn

What moves the business.
What stays stuck.

What stays stuck

AI as feature

Bolted on. Measures hours saved.
The org chart stays still.

What moves

AI as colleague

Owned. Measured by outcome.
The team around it gets redrawn.

04 · What you can do

For everyone in this room

Your customer is having their first real conversation about agentic work.

Be the voice in the room. Not the spreadsheet they get afterwards.

04 · What you can do

Two moves. Today.

01

Find a Frontier Firm already in your customer base.

Learn what they did differently. Which roles they redrew. Which process they let go of.

02

Pick one customer this quarter.

Show them what week one of agentic work actually looks like. Real decisions around an agent, not a pitch deck.

Closing

Before we move on.

One

Frontier Firms exist. With your best customers. Right now.

Two

Find them. Learn what they did. Help the rest catch up.