Microsoft IQ:
why context wins
the AI deal

Knowit, Nordics · 28 October 2026

Johan WallquistPartner Tech Strategist, Microsoft
Ben GibbsMicrosoft Global Black Belt

Another week. Another model.

What changed for your customer?

In four years, AI went from talking to doing

Nov 2022Chat

One RFP question. One paragraph.

Late 2024Reasoning

Analyze requirements. Develop a response strategy.

Late 2025Agents

Research, draft, validate, and assemble the proposal.

2026+Agentic
enterprise

Orchestrate the entire RFP process across
people, agents, and enterprise systems.

Chat answers. An agent plans, acts and checks.

Same model. Different system around it.

78%

Claude Code harness

42%

CORE-Agent harness

Claude Opus 4.5 · CORE-Bench

Agents reproduce published scientific results by running code.

Not an RFP benchmark or Microsoft IQ test. Different harnesses; the gap is not context alone.

Your role changes as AI does more of the work

You write it

AI suggests a sentence.

You fix it

AI drafts. You edit.

You brief it

A bounded pre-study, ready for review.

You run it

Parallel work. You set the rules.

Software and consulting need different context

Software

A repository gives a working context

Tests can check many outputs

Consulting

Context crosses teams and systems

Capacity or margin can mean different things

When AI drafts and you edit, you still fill the context gaps.

Capable models are widely available.

What does this customer know that the model doesn't?

Onboarding

A new colleague gets

Laptop and access

Who's who

The project history

A buddy

An agent also needs

Relevant context

Clear access and task boundaries

Check what's available before you promise it

Scope

The exact capability and experience

Availability

GA, preview or restricted access

Commercial terms

Licensing, usage and source connections

Verify the exact capability and terms before a customer proposal.

Knowit as customer zero

Try one repeated task. Measure useful work.

Pursue

Scope

Build

Ship

Run

Approved lessons improve the next pursuit

Proposed learning motion. No Knowit deployment or pilot is claimed.

One Knowit: combine what we already know

A fictional logistics pursuit

Sweden

A logistics lead

Norway

Approved delivery experience

Finland

Relevant expertise

Data · Workplace · Applications

One brief, with an owner

Fictional pursuit. Sources and connections are illustrative.

Keep the context when the team changes

Pursue

Approved evidence and promises

Scope

Agreed outcomes and boundaries

Build

Decisions and checks

Ship

Accepted release and ownership

Run

Actual results improve the next pursuit

Approved lessons improve the next pursuit

Same fictional engagement. An owner at each stage.

Watch what the context does

Evidence

What context supports the answer?

Decisions

Where does a person approve?

Economics

What does it cost to run?

Over to Ben Gibbs.

Chief-of-Staff
agent for sales

Ben Gibbs

Ben’s live Chief-of-Staff section

Shared context for sales leadership

Handover to Ben’s live material · Microsoft Global Black Belt

RFP agent for sales

Ben Gibbs

Ben’s live RFP section

Preparing a bid response

Handover to Ben’s live material · Microsoft Global Black Belt

What does it cost to run?
How do you bring it down?

Ben Gibbs

Ben’s live AI FinOps section

Customer agent-running costs and evaluations

Handover to Ben’s live material · Microsoft Global Black Belt

Where should Knowit look for opportunities?

Sales and customer work

Customer briefs and meeting preparation.

Delivery and service

Project handovers and service-case responses.

Management and operations

Decision support using shared business measures.

RFPs are one example. Qualify repeated work, a context gap and a business owner.

Why build on Microsoft?

Already using Microsoft?
Less context to rebuild.

Work IQ

Reuse Microsoft 365 work context.

Fabric / Power BI

Reuse definitions and trusted measures.

Foundry IQ

Reuse chosen knowledge with citations.

Configured controls

Identity and source access.

Reuse needs maintained context and configured access. Keep other platforms where they fit.

What can Knowit sell?

Workflow discovery

Baseline, source/access map and agreed definitions.

Workflow delivery

Source-linked outputs, integration, approvals and acceptance tests.

Evaluation service

Maintained sources; quality/cost reviews against accepted outputs.

Proposed offers to shape with Knowit. Agree scope, fee and consumption explicitly.

Start with an existing Microsoft account

In the chat: customer or project + why

First conversationOne workflow + owner + sources

BringKnowit account lead + Data / M365 specialists

First engagementScope one offer. Use measured results to expand or reuse.

A safe description or private message is fine. No confidential detail.

Thank you

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QR code for Johan’s contact and presentation resources
bit.ly/jw-ai

LinkedIn, contact
and resources

Johan WallquistPartner Tech Strategist, Microsoft
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